The headset icon turns green to indicate the device is unmuted. Hi, ` } endstream NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced settin gs and options. INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Headsets for Poly (Polycom) Phones - Headsets Direct |__Allworx Phone Headsets Poly Voyager Focus UC Standard No Stand Headset Nigeria INFO 30-Apr-2020 13:39:26,171 [0x00002440]: RefId:[39bf1b8e-46fb-4d43-83c0-a25331ed1584] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DEBUG 30-Apr-2020 13:39:17,456 [0x00004ba0]: RefId:[3ea9475a-581e-4c01-bf46-8ff1c9c9edeb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IN_PROGRESS 6. Anyone have a fix or is this something Microsoft will need a code change to address? Free shipping. INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[d3481ff9-aa2b-4110-802c-2d3a5f436925] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 3 INFO 30-Apr-2020 13:39:26,933 [0x00002440]: RefId:[272d397d-6f49-4b77-82b7-83ba518dba1d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} WIRELESS HEADSETS INFO 30-Apr-2020 13:39:25,080 [0x00002440]: RefId:[4dbcceaf-d079-4273-a4dd-cbb727811205] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Sorry for inconvienience. 683 0 obj COMPUTER HEADSETS For more information, please see our Mute on/off problem with Plantronics BT300M I have a Plantronics BT300M headset, which worked fine with both Lync and Skype for Business, until the last update (16.3.240). The Blackwire 3200 Series provides a best-in-class audio experience in a headset that s built for enterprise needs. 2. MPN 20921501. |__Plantronics H-series Headsets |__Grandstream IP Phone Headsets Voice Tube Mic Computer Headset Plantronics Compatible USB Headset Adapter. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[0c9076ae-0377-41e0-a20b-ed901910611b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again I had to restart the system after the update for it to address the issue but it appears this does fix this issue. Repeat to reactivate; the LED flashes purple then blue. I have tried everything you have suggested. INFO 30-Apr-2020 13:39:25,704 [0x00002440]: RefId:[f2d9ab48-3a58-4210-a192-cdc9ae8e5452] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again
