You would have received multiple shipping notifications if this is the case. I will absolutely be reordering a new size and be a returning customer! Merry was very friendly, professional and helpful. But Sarah S got my exchange going and it will make it in time! Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Yes! Needed it for Feb 25th. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. You should check this page from time to time to ensure that you are happy with any changes. As soon as you place the order, it is processing on our end. Hi Lily, Lost or stolen. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Thanks for your feedback. Free Returns for United States Customers. This is a generic card error - this means that your bank is rejecting the transaction at this time. Not Available. I have a very box shape body but this bran hella create lavish looking dresses for my body type. We'd love to assist you further if you need help with returns. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. - Kate. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). If we are unable to contact you we will treat the order as cancelled. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. Contact our Customer Support Team - LUCY Knowledge Base We're so sorry to hear that there was an issue with your order. You can email us at resolution@lucyinthesky.email! It was nothing like the picture. Good Luck! We'd love to find a resolution due to this issue. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. I reached our to the company and got a fast response from them. Why would I need store credit when I already purchased the 3rd dress. We're so glad you were able to reorder and get it in the time frame you needed. Please email us at resolution@lucyinthesky.email so that we can further assist you. We have Live Chat and Email available for any questions or concerns. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. 03337591728. Cassandra M. went beyond. Glad that our Customer Service was able to help with your returns!
