You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. Unable to use card with Sage Pay - Monzo Community You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. If the monitor page is showing everything normal please contact Sage Pay directly. Refund can no be performed until original transaction is settled. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. This field is compulsory and must be passed. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Please check and retry. Please ensure that you are posting this field with each transaction and that you use the correct value. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The Vendor configuration is missing or invalid. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters.
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