And everyone was dressed in amazing halloween costumes. A short 15-minute drive from Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of Boston's . Renowned as one of the best hotels in Boston, MA, our property offers an incomparable location and an elevated level of service. You have extremely rude security guards demanding to see your room card before letting you through the doors to get to the elevators. Dial Service Express. The ambiance was fun, the drinks were tasty, the servers were incredibly friendly and super helpful, and the food was delicious. document.getElementById('menusNav').value = hash; Connect. Matt Tomkewicz Insider, Everything about this hotel is wonderful the luxury to the great art detail well prepared accommodations I must say this property is six star I am an ambassador and I was treated so not like one who has been nothing but loyal to the Marriott Bon Voy program Ive been to many W hotels and I love them for the great energy and vibe in accommodations but geez the service at this hotel was just so sadly awful no care or appreciation even understanding putting yourself in the guest shoes not once did the front desk care to help or to even try and find a solution for us being there with the two kids in sick mother I just have no words but I do hope that you guys can live up to your name because the W was one great hotel. We will enjoy sharing your kind comments with them, especially Rich and Ana! The menu was decent but the service was incredibly slow and we couldnt even get a drink unless we went and sat in the lobby which we found really odd since it advertises itself as a brunch spot. Whether you have, In celebration of the Hangover Part II release, were confident there will be plenty of hangovers to have this Memorial Day Weekend. Expected it to be more Upscale. Service was friendly and attent8e. Would definitely stay again. Our in-room dining menu serves up everything from breakfast to bubbles! Ask the Yelp community! All events are serviced by YOTEL Boston's friendly and exceptional catering team offering a delicious menu of food and drinks for your guests to enjoy. We appreciate you recognizing our exceptional Talent that makes wow moments possible for our guests, delivering Whatever/Whenever service! The call center staff will let you know when your tray should arrive. Service at the W is both hip and helpful, but it's not the full-on luxury offered by more expensive hotels like the Four Seasons and Mandarin Oriental.