With the economy suffering due to COVID-19, customers want their money back, from all sides. Postponed events may not be eligible for refunds. More Local News to Love Start today for 50% off Expires 3/6/23, StubHub says it can no longer afford that business practice, the company furloughed 67 percent of its workforce last week, Stay up to date on all of MLives coronavirus coverage, Wash your hands often with soap and warm water, Clean and disinfect frequently touched objects and surfaces. For full information about the FanProtect Guarantee, and how it works for you as a ticket buyer, click here. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. It covers you as a buyer if your tickets do not arrive in time for an event, are not valid for the listed event, or were grossly misrepresented on StubHub. Log in to your StubHub account and click or tap Profile then Orders to view your event status. Attn: Litigation Department Theyve only suspended them. Also, if you bought tickets on StubHub, there is a class action lawsuit underway to settle the issue on whether they have to honor refunds. In. Followhim on Twitter at @ProofHearsay. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Can I change, cancel, or get a refund for my tickets after - SeatGeek Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. You do have to be careful not to agree to something you dont want, like a voucher for the future, because that could change your legal standing. To learn more or opt-out, read our Cookie Policy. StubHub to refund canceled events after pandemic complaints Angry Fans Say First the Concerts Were Canceled, Then the Refunds From the Rolling Stones to James Taylor and Janet Jackson, Pittsburgh had some great concerts lined up for this summer. No. Read Customer Service Reviews of stubhub.co.uk - Trustpilot Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. If you are denied entry or are dismissed from the event due to your failure to comply with these policies, you will not be compensated for your order. 199 Fremont Street, 4th Floor AG Racine Announces Settlement With StubHub Over Cancelled Tickets
