Reply anytime to let us know how we can improve. Copyright 2020 Scripps Media, Inc. All rights reserved. StubHub provides services for buyers and sellers of tickets for sports, concerts, theater and other live entertainment events. It is now November - this is ridiculous. It's quickly becoming the hottest ticket in town, "El Trafico" games between the LA Galaxy and LAFC. StubHub is offering the retroactive refunds now because the live events industry is opening back up. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Erin Marrali of Cheektowaga purchased tickets to the Adam Sandler show at KeyBank Center as an anniversary gift for her fiance. For obvious reasons, this isnt usually a satisfying compensation. DoNotPay can be by your side during the process and help you sue any company in small claims court. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact StubHub at 866-788-2482, or the Attorney General's Office at 800-282-0515 or online at www . Enjoy!Make sure we land in your inbox, not your spam folder. If your payment is pending, well cancel the payment. StubHub issuing refunds for events canceled due to COVID - The Enquirer StubHub's customer service line is available from 5:00 AM to 9:00 PM Pacific Time. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Uploading PDF tickets to a StubHub listing or sale, Entering barcodes on StubHub listings or sales, Selling a type of mobile ticket and transferring it to the buyer. Email: This information has not been added. "So were afraid that its just gonna be money thrown to the wind.. I received an access code that didn't work and Customer Service asked me to give the seller a little time. The cash refund will be issued by May 31, 2021 and will. Besides Adam Sandler all he likes is hockey, and we dont see that starting up anytime soon either," Marrali said. The return of live events, the input of customers, partners, and regulators, and the opportunity to finally consult with our new parent company, viagogo, all contributed to StubHubs decision to make this move now," the company said in a statement. Fans are to receive a full refund (not the 120% credit) for their canceled event and will be notified via email of any details that the international team has to relay. On Tuesday, StubHub agreed to settle a complaint filedbyYost in Franklin County Common Pleas Court in Columbus. According to StubHub's data, Swift outsold the No More precisely, their satisfaction with disbursement methods comes down to the three C's convenience, certainty and choice, findings in the latest Disbursements Satisfaction Index revealed.