Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. McMillan cites StubHub's FanProtect guarantee is a misrepresentation. Matt McMillan filed the lawsuit in federal court in Madison and seeks to have it declared a class action on behalf of the tens of thousands of StubHub customers no longer getting refunds to some . But these are unprecedented times.. If you would prefer a cash refund, simply . We value your privacy. The case proposes to cover anyone in the U.S. and U.S. territories who opened a StubHub account before October 1, 2018 and used StubHub to buy tickets to any event that was canceled or is canceled at any point from March 25, 2020 until the date on which notice is sent out to potential class members and has not been issued a refund. Their customer service is useless and brain dead. And the seats they offered were listed for $30 less than the ones I purchased. New cases and investigations, settlement deadlines, and news straight to your inbox. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. This browser does not support PDFs. The case seeks monetary damages and restitution remedies for consumers. The popular online ticket broker, StubHub, has come under fire for changing its refund policy during the coronavirus pandemic. Get buying tips about Ticket Websites delivered to your inbox. Sign up for ClassAction.orgs newsletter here. Never received email and Stubhub charged me $288 for not delivering. The first person I spoke with said that the tickets had been sent. For most lawsuits, theres nothing you need to do in order to be a part of or join a class action lawsuit. StubHub Refund Class Action Lawsuit - Gibbs Law Group How do I know I can trust these reviews about StubHub? | Dumping promised refunds for expiring coupons during the time of greatest financial suffering in recent history is cruel and wrong, Coulson tellsBillboard. Ticketmaster, StubHub removed from MLB ticket refunds suit - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. All eligible Settlement Class Members will receive an award upon submitting a valid claim. There are only two ways to request your refund from them on your own: Calling StubHub Support Emailing the company It was also worth 120% of the original order price. StubHub claims it is postponed not cancelled and will not give me my money. If a show is canceled, with no new date, then they will. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from Dierks Bentley Announces Gravel & Gold Summer Tour Dates, Suga Cancelled Sale, Ticket Pricing Another Verified Mess for Ticketmaster, Eventbrite Plans to Lay Off 8% of Staff; Outsource Other Roles, The Lumineers Announces Plans for 2023 Tour Dates, Ticketing Startup Backed by A-Rod, Marc Lore Launched, Ticketmaster Announced as Major League Soccer Ticketing Partner.
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