Held seats are sold on a first-in basis. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. %PDF-1.5 Please note that there will be large wait times on the phone when dining tickets go on sale. For more detailed instructions on reserving a seat, please see our help page here. Group Bookings are available for selected events and are subject to availability. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. If I received an invite, does Ticketek store my contact details? Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. % Visit the Ticketek Groups page for more information. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. No. There are three delivery options: Note that for general admission events, tickets can not be replaced. You are required to present your credit/debit card and photo I.D. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). If your location is not recognised, National content will be displayed. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'.